Why we built Patti
Small businesses don’t lose customers because they don’t care. They lose them because the owner is showing a property at 2pm, fixing a water heater at 4pm, and the email that came in at 11am — the one worth real money — is buried under forty others by dinner.
Patti exists so that email gets read, understood, and answered well — without you living in your inbox. She reads carefully, drafts a reply that answers the actual question, and waits for your OK. She keeps your customer records current, your calendar honest, and your follow-ups on time.
And she never sends a word without you. We think that’s exactly how it should be: you built the relationships. Patti just makes sure none of them slip through the cracks.
One more thing: Patti isn’t locked to the industries on this site. Those are just the setups we’ve already built. If your business runs differently — different departments, different routing, different paperwork — it’s flexible. We can make this fit your business model.
Your own private system
Every customer gets their own system. Your email, your documents, and your customer list are never pooled with other businesses.
Managed for you
It arrives turnkey — nothing to install. We handle updates and backups so you can just run your business.
Plain English, always
We set it up with you and explain everything without jargon. If you can answer email, you can work with Patti.
Honest by design
Patti drafts; a human approves. We’ll never tell you she runs your business on autopilot — and you wouldn’t want that anyway.
Talk to a person
Questions, pricing, or just “would this work for my business?” — send a note and we’ll reply by email.
Prefer email? Write to info@hirepatti.com and we’ll get right back to you.